Zhejiang WeiXing Import And Export Co., Ltd

1. Information We Collect

Identity and contact data: your name, company name, email address, phone number and WhatsApp/WeChat ID when you submit an inquiry or contact form
Inquiry content: products of interest, specifications, quantity, target price, customization requirements and messages sent to our AI or human agents
Order fulfillment data: delivery address, company or tax registration information and documents required for export, customs clearance and logistics
Technical data: IP address, device and browser type, language preference and usage statistics collected through cookies and server logs

To respond to inquiries, issue quotations and proforma invoices, and communicate about products
To produce, inspect, ship and deliver orders, including export declaration and handover to carriers
To provide customer support and after-sales service
To operate, secure and improve the website and prevent fraud
To comply with legal obligations such as tax, customs and export-control requirements

Taking steps at your request before entering into a contract, and performing confirmed orders
Our legitimate interests in operating B2B trade, subject at all times to your rights
Compliance with applicable laws and regulations
Your consent, which you may withdraw at any time

Logistics carriers, freight forwarders and customs brokers, limited to the data needed to deliver your order
Payment and trade-assurance platforms (such as Alibaba Trade Assurance) when you choose them for settlement
Website hosting, email and analytics service providers, bound by data-processing obligations
Competent authorities where disclosure is required by law

We never sell your personal data to third parties.

Strictly necessary cookies support language preference and basic site operation
Limited analytics cookies help us understand aggregated, non-identifying usage; you may disable cookies in your browser settings

Inquiry records: retained for up to 3 years after the last contact
Orders, invoices and customs documents: retained for at least 10 years as required by Chinese accounting, tax and customs regulations
Chat records: retained for service quality and dispute handling, then deleted or anonymized

You may request access, correction, deletion or restriction of processing of your personal data
You may object to processing and, where applicable, request data portability
You may withdraw consent at any time, without affecting lawfulness of processing before withdrawal
To exercise these rights, email us; we respond within 30 days

You may also lodge a complaint with your local data protection authority.

The website uses HTTPS/TLS encryption to protect data in transit
Access to personal data is restricted to authorized staff on a need-to-know basis
No internet transmission is 100% secure; we protect data with commercially reasonable measures

As an export business based in China, data is processed in China and may be transferred to carriers, customs brokers or importers in your country solely to fulfill your order
We apply appropriate contractual safeguards for such transfers

This is a B2B trade website not directed to children; we do not knowingly collect personal data from individuals under 16

This policy may be updated from time to time. The revised version, with a new "last updated" date, will be posted on this page